Managing user accounts and company files > Confirming activated company files
After a company file is activated, once or twice a year you must confirm its activation for the life of the file. The confirmation verifies to MYOB that you are running a legal installation of AccountRight software. When confirmation is due and you attempt to open an activated company file, the Company File Confirmation window appears.
You have a period of grace in which to confirm the company file, indicated under the Confirm Your Company File heading.
note : Frequent requests to confirm
Under normal circumstances, confirmation occurs once or twice a year. If, after confirming a company file, your software asks you within a short time to confirm it again, see Troubleshooting activated company files.
If you don’t want to confirm immediately, click the I use this company file to record or edit my business transactions option, then select Confirm later and then click Continue to open the file. After the period of grace expires, the company file can be opened only in read-only mode, in which you can still view transactions, print reports or export data, but will not be able to enter any transactions.
note : Confirming a read-only file
If you have elected to open a company file overdue for confirmation in read-only mode, but then change your mind, go to the Help menu and choose Confirm Company File. The Company File Confirmation window appears.
These procedures show you how to confirm an activated company file and set up automatic confirmation:
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In the Company File Confirmation window, click the I use this company file to record or edit my business transactions option.
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Choose Confirm online from the list and then click Continue. Your serial number and company file code are sent to the MYOB confirmation server, which returns a confirmation code and extends the file activation.
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Click OK and in subsequent windows choose the options relevant to your business needs until a command centre appears. The company file has been confirmed and you can continue to enter transactions.
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In the Company File Confirmation window, click the I use this company file to record or edit my business transactions option.
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Choose Confirm by phone from the list, then click Continue. The Company File Confirmation – By Phone window appears.
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After you confirm your company file, the confirmation code cannot be used to confirm this or any other company file again. You must get a new confirmation code each time your software requests confirmation.
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If you have an Internet connection and you prefer your software to perform subsequent confirmations automatically, select the I want to use Automatic Confirmation option.
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Click OK and respond to subsequent windows until a command centre appears. The company file has been confirmed and you can continue to enter transactions.
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To set up automatic company file confirmation
note : Internet connection required
If you are not connected to the Internet when your automatic confirmation is attempted, a window appears requesting you to connect.
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Click the Security tab and choose the I Prefer to Use Automated Online Company File Confirmation option, then click OK.
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From now on, your software confirms the company file automatically and displays the notification of successful confirmation each time.
